Help

Open the event, pick your ticket type and how many, then press “Book now” and check out. You can log in first, or check out as a guest when that option shows at checkout.

You pay online at checkout. The payment options you can use are listed there before you pay.

After you pay, your ticket is sent to the email address you used. If you have an account, you’ll also find it in your dashboard under Event bookings.

Check your spam or promotions folder first. Still nothing after a few minutes? Contact us with the event name and the email address you used, and we’ll help.

The QR code on your ticket. Show it on your phone or bring a printout. The organizer’s team scans it when you arrive.

Our refund policy explains when you can cancel and how refunds work, including what happens if an event is moved or cancelled.

All event times are East Africa Time (EAT), the time in Tanzania.

Create an organizer account, then add your event from your dashboard: date, venue, poster, ticket types and prices.

10% per ticket sold. No sign-up fee, no monthly fee. Free events are free.

Yes. Add as many types as you need, such as Regular and VIP, each with its own price and number of tickets. You can also set an early bird price that ends on a date you choose.

Your organizer dashboard lists the bookings for each of your events.